OmniVest Forum - OmniVest Technical Support
Trade Processor Download Page

^ Top
Zed

Posts: 48

Joined: 9/20/2013
Location: Sacramento

User Profile
 
Subject : Trade Processor Download Page
Posted : 3/1/2017 11:51 AM
Post #36727

I have had two disconnects the last two nights with TP 4F build 1.4.22.0(IB and IB Gateway 956)
I went to the OmniVest site to see what the latest release is. However, with all browsers (IE, Mozilla, Google Chrome) I am getting an untrusted site notice. Also, I don't even get a download link.
So, is there an issue?
Here is the message I am receiving with IE:

Content was blocked because it was not signed by a valid security certificate.

For more information, see “About Certificate Errors” in Internet Explorer Help.

Mozilla:
Your connection is not secure

The owner of lab.tradersource.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

Learn more…



Is there an issue with TP and IB disconnect the last two days? What is the issue with OmniVest web site download page?
Thanks for any guidance. What is the latest TP build btw?

Paul
^ Top
Barry Cohen

Posts: 1844

Joined: 10/11/2012

User Profile
 
Subject : RE: Trade Processor Download Page
Posted : 3/1/2017 2:52 PM
Post #36728 - In reply to #36727

We've been aware of the issues with that page & are working on a fix. Please use this page in the meantime.

I'm not aware of any disconnect issue with TP and IB recently.

The latest TP build is 4F.

^ Top
James McNeill

Posts: 68

Joined: 3/8/2013
Location: Victoria, BC, Canada

User Profile
 
Subject : RE: Trade Processor Download Page
Posted : 3/6/2017 1:50 PM
Post #36729 - In reply to #36727

Barry,

I have been having many disconnect problems with TP over the past two weeks. The latest being last night.
Disconnects are between TP and IB., resulting in costly consequences. 1 missed closing of a trade and 4 missed opening trades.
I have tried everything I know to deal with problem but am now out of options.

^ Top
Barry Cohen

Posts: 1844

Joined: 10/11/2012

User Profile
 
Subject : RE: Trade Processor Download Page
Posted : 3/7/2017 11:04 AM
Post #36730 - In reply to #36729

James, I don't see your TP on our servers, so I'm guessing you have it running on your desktop or on a cloud service. Can you contact our support team? Typically when I see that issue it's a result of being on a cloud service with very limited space, & when space runs out, disconnects & odd things happen. It's like if your PC ran out of disk space, it would cease to function properly.


https://www.omnitrader.com/currentclients/omnivestforum/thread-view.asp?threadid=7825&posts=4