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John J
Posts: 272
Joined: 8/3/2010
Location: Leduc, AB
 User Profile |
Hi Barry,
Seems like some of the FX pairs don't update properly? This issue causes OT to crash...
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Barry Cohen
Posts: 6338
Joined: 1/19/2004
User Profile |
They don't update data in realtime? Or do you mean something else? Which symbols have the issue? Can you provide a screenshot for what it looks like before it crashes? OT.log file? When did you start to notice the issue?
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John J
Posts: 272
Joined: 8/3/2010
Location: Leduc, AB
User Profile |
Hi Barry,
Yes, some pairs are not updating in realtime. See attached screenshot. The profile I have opened here contains only AUD pairs, but only the AUDJPY pair is being updated;
 Attached file : Capture.PNG (18KB - 1075 downloads)
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Barry Cohen
Posts: 6338
Joined: 1/19/2004
User Profile |
Try this, John. Remove AUDGBP first as that symbol isn't supported by OmniData. Then create a new EOD Forex profile. Add the 5 other AUD symbols, or all the FX symbols if you're having similar issues with other pairs. Then run the ToDo List. After it completes, go back to your RT profile & see if it works.
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John J
Posts: 272
Joined: 8/3/2010
Location: Leduc, AB
User Profile |
Hi Barry,
I tried setting up an EOD profile as you suggested, but when I go to run the the TODO list it says "No Historical Data Available"
Under Pencil Icon -> Data Source drop down I only see "User Data" and "Easy Data", though?
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Barry Cohen
Posts: 6338
Joined: 1/19/2004
User Profile |
Right, you select Easy Data just as you would in your RT Forex profile, then add the symbols to your list. In the ToDo List make sure Download Historical & Run Analysis are checked, then click Perform Selected Tasks.
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John J
Posts: 272
Joined: 8/3/2010
Location: Leduc, AB
User Profile |
Hi Barry,
Did all of that. Still no historical data available.
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Barry Cohen
Posts: 6338
Joined: 1/19/2004
User Profile |
Can you double-click the symbols to collect data, while On Demand Download is enabled?
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John J
Posts: 272
Joined: 8/3/2010
Location: Leduc, AB
User Profile |
Hi Barry,
Your suggestion didn't make any difference.
I tried changing the Datafeed from Omnidata to None and back again. That kick-started a loading data process (see bottom corner of the screenshot).
Why am I seeing this for a FX pair that doesn't exist in my profile?
Attached file : Capture.JPG (32KB - 954 downloads)
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Barry Cohen
Posts: 6338
Joined: 1/19/2004
User Profile |
John, check your private messages.
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mgerber
Posts: 40
Joined: 12/18/2003
Location: Issaquah, WA
User Profile |
I have all too *frequently* seen the same problem that John's screen shot on 2-2-17 shows. The data just is not updating properly. Forcing a reload of some or all data seems to alleviate, but not eliminate, this problem.
--Mark G.
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Barry Cohen
Posts: 6338
Joined: 1/19/2004
User Profile |
We did discover an issue with one of the data servers with Forex data today which would cause this inconsistent behavior. It should be resolved now.
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jock
Posts: 15
Joined: 1/1/2005
Location: cairns qld aust
User Profile |
I'm have major data problem I have tried to repair many times I think this the problem with the focus list
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Barry Cohen
Posts: 6338
Joined: 1/19/2004
User Profile |
Can you be more specific on the issue you're having? If you think it's due to the Focus List, you might try a new profile.
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