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Error Plotting Index Charts
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Vinay

Posts: 640

Joined: 12/9/2011
Location: Planet Earth

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Subject : Error Plotting Index Charts
Posted : 3/4/2022 9:00 AM
Post #48533
When I try to plot any NSE India Index symbol like ".NSEI", ".NIFTY500" etc I get the following error messages:









Please note that these symbols continue to collect correct OHLC data as can be seen in the Focus List. The error occurs only when I try to plot them.

Stocks symbols plots just fine without any error. I suspect the Index error might be due to their symbols starting with a dot. It's only a wild guess.

I tried plotting these same Index symbols in VT-12 and I didn't encounter any problem there.

Attached file : Error1.jpg (24KB - 368 downloads)
Attached file : Error2.jpg (26KB - 326 downloads)

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Barry Cohen

Posts: 6338

Joined: 1/19/2004

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Subject : RE: Error Plotting Index Charts
Posted : 3/7/2022 9:17 AM
Post #48535 - In reply to #48533
Have they worked before? It's possible this is related to starting with a dot, but it's hard to say. It may also be something being plotted on the charts, in which case you could try a different chart template. Can you provide a sample of data?
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Vinay

Posts: 640

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Subject : RE: Error Plotting Index Charts
Posted : 3/8/2022 8:30 AM
Post #48537 - In reply to #48535
Originally written by Barry Cohen on 3/7/2022 8:17 PM

Have they worked before? It's possible this is related to starting with a dot, but it's hard to say. It may also be something being plotted on the charts, in which case you could try a different chart template. Can you provide a sample of data?



Barry,

Earlier I was using eSignal, so I can't say whether they worked before or not. I tried different Chart Templates but every time I got these errors. I want to add here is that even after errors, OT was able to plot the charts.



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Vinay

Posts: 640

Joined: 12/9/2011
Location: Planet Earth

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Subject : RE: Error Plotting Index Charts
Posted : 10/28/2022 8:48 AM
Post #48739 - In reply to #48533
This issue is still present in OT-2023. On closer scrutiny I found that:

1. The underlying reason for these errors with Index symbols seems to be the “Volume” or any Indicator based on volume. Since Index symbols don’t have any volume data, it seems to be causing these errors.

2. I tried many different Chart Templates including “Standard” but kept on getting these errors until I removed “Volume” after which these errors disappeared.

3. These errors occurs only during live market when new data keeps on coming and not when the markets are closed and there is no live streaming data.



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