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Running the updater tells me OT is not installed

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Barry Cohen

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Joined: 1/19/2004

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Subject : Running the updater tells me OT is not installed
Posted : 12/3/2014 4:53 PM
Post #33861

Q: When I run the updater it tells me that OT (or VT) is not installed, but I know it is installed. How can I get the update to run?

A:

A registry cleaner or other security software has interfered with the Installshield files that let your computer know that OmniTrader (or VisualTrader) is installed. Reinstalling the product will solve the issue, but here is an easier & faster solution.

1. Close OmniTrader (or VisualTrader).

2. Browse to your C:\Program Files (x86)\InstallShield Installation Information folder. It's a hidden folder, so you'll need to have hidden folders displayed. Click here if you need help showing hidden folders.

3. Find the folder that matches the affected product. See "Product Installshield Codes" below step 8. For example OT2014's folder is {F1305D75-C6B1-4879-A00F-AB3E4A57C7A1}

4. Rename the folder. For the above example, rename it to {F1305D75-C6B1-4879-A00F-AB3E4A57C7A1}.old

5. Download the attachment that corresponds to the correct product.

6. Unzip/uncompress the attachment.

7. In the attachment will be that {F1305D75-C6B1-4879-A00F-AB3E4A57C7A1} folder with contents. Copy that folder to C:\Program Files (x86)\InstallShield Installation Information folder hence replacing the folder that you renamed.

8. Run your OmniTrader (or VisualTrader) updater as the issue should then be fixed.


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Product Installshield Codes

OT2024 = {E551400E-CC8B-4DAA-B61C-E82305E559B4}     Click Here

OT2023 = {E551400E-CC8B-4DAA-B61C-E82305E559B4}     Click Here

OT2022 = {6B0D3C13-9996-4547-BF64-8227C98032D1}       Click Here

OT2021 = {C21DDCC1-5037-4D61-B9AF-FD5D5DB0C07A}   Click Here

OT2020 = {490F3B12-9913-4A82-AAA9-55E40140C914}        Click Here

OT2019 = {1F803A3A-CBC7-49F1-98A9-441ADE8EE199}      Click Here

OT2018 = {D5DCD7F7-9809-4028-9505-66655FD2B4A8}       Click Here

OT2017 = {71F04319-742C-4FFD-B604-62AB534FC1E0}       Click Here

OT2016 = {671782F5-7149-4FB1-BF71-069BCC7157C9}       Click Here

OT2015 = {C9D7FD10-695F-4E94-8917-C803BE141135}       Click Here

OT2014 = {F1305D75-C6B1-4879-A00F-AB3E4A57C7A1}       Click Here

OT2013 = {46F5EEF8-6C9C-47EE-B39F-D513992E3B79}      Click Here

VT12 = {74D1FABE-3CF3-4AA8-BFE5-54FECC49D756}         Click Here

VT11 = {4CE62402-1136-4360-B5B5-C994A9230BC6}            Click Here

VT10/10.5 = {036C8F55-7476-4084-88CD-15603909D3D3}    Click Here

VT9 = {1C389AC7-3184-4935-B0B4-84DB5C9082CE}             Click Here

Attached file : OT2015 Installshield.zip (1771KB - 837 downloads)
Attached file : OT2014 Installshield.zip (1949KB - 712 downloads)
Attached file : OT2013 Installshield.zip (2150KB - 712 downloads)
Attached file : VT10 Installshield.zip (1780KB - 715 downloads)
Attached file : VT9 Installshield.zip (1878KB - 695 downloads)
Attached file : VT11 Installshield.zip (1798KB - 611 downloads)
Attached file : OT2016 Installshield.zip (1781KB - 602 downloads)
Attached file : OT2017 Installshield.zip (1808KB - 467 downloads)
Attached file : OT2018 Installshield.zip (1961KB - 368 downloads)
Attached file : OT2019 Installshield.zip (1838KB - 366 downloads)
Attached file : OT2020 Installshield.zip (1883KB - 376 downloads)
Attached file : OT2021 Installshield.zip (1821KB - 311 downloads)
Attached file : VT12 Installshield.zip (2129KB - 320 downloads)
Attached file : OT2022 Installshield.zip (3907KB - 176 downloads)
Attached file : OT2023 Installshield.zip (2741KB - 167 downloads)
Attached file : OT2024 Installshield.zip (2283KB - 145 downloads)



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