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OmniTrader 2017 Technical Support
OT crashes while exporting to Excel (*.xls) Format
Last Activity 2/15/2018 3:18 PM
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Vinay

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Subject : OT crashes while exporting to Excel (*.xls) Format
Posted : 8/11/2017 8:41 AM
Post #42330

When I try to export Performance Summary Report to Microsoft Excel (*.xls) Format OT crashes with the following Run-time Error:





However exporting to other formats including Excel Data-only (*.xls & *.xlsx) formats works fine.


I have experienced this problem on both of two systems where I have installed OT with the following configuration:

1. Windows 7 (32-bit) with OT2017 (PR-2J)
2. Windows 10 (64-bit) with OT2017 (PR-2M)


[Edited by Vinay on 8/11/2017 8:45 AM]

Attached file : OT Error.jpg (44KB - 108 downloads)

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Barry Cohen

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Subject : RE: OT crashes while exporting to Excel (*.xls) Fo
Posted : 8/16/2017 2:04 PM
Post #42343 - In reply to #42330

Which format doesn't work for you? You said *.xls doesn't work, but also said it works.
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Vinay

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Subject : RE: OT crashes while exporting to Excel (*.xls) Fo
Posted : 8/17/2017 4:19 AM
Post #42354 - In reply to #42330

Barry,

The highlighted format in the following image causes the OT to crash. Exporting to all other formats works well.






[Edited by Vinay on 8/17/2017 4:20 AM]

Attached file : xls.jpg (60KB - 65 downloads)

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Barry Cohen

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Subject : RE: OT crashes while exporting to Excel (*.xls) Fo
Posted : 8/17/2017 11:58 AM
Post #42355 - In reply to #42354

Thanks Vinay, I reproduced & reported.
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Vinay

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Subject : RE: OT crashes while exporting to Excel (*.xls) Fo
Posted : 11/7/2017 10:04 AM
Post #42613 - In reply to #42330

Barry,

OT crashing is a serious issue. At least this should have been fixed by now.


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