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OmniTrader 2018 General Discussion
Is OT ready for true auto trading?
Last Activity 10/25/2018 4:20 AM
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Buffalo Bill

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Subject : Is OT ready for true auto trading?
Posted : 6/20/2018 7:41 PM
Post #44847

I have been using OT2018 for real, full autotrading using ATM and IB for about 6 weeks now. I want to share my experiences with everyone

1) lost signals
I have had lost signals from strategies, and also the tradeplans, *after* actual trade entry. This has happened at least 5-8 times. IOW I get a signal, like KHC in early may from RTM7, and then days or even over a week later the signal is gone and also the tradeplan. It no longer shows up on the vote line or trade history in portsim. I have to reapply a tradeplan manually. This also means my back testing doesn't match real trading. I now check each trade everyday to make sure a tradeplan is still there. I should NOT have to do that.

2) lost tradeplans
Strategies fire, trades are entered but the tradeplan disappears. I have had to reapply the tradeplan manually. The signal is still there. This has happened at least 5-8 times as well. Not good. I missed some profitable exits before I realized this was happening - and they turned into losers. Ugh

3) trades i see in portsim (and under view trades) never showed up on the vote line and are never entered. This invalidates all back testing results. I saw at least 15-20 trades in ATM that I never saw in real trading - I'm talking within the last two-three weeks. This was not because of a lack of funds I am absolutely positive - Iam trading a leveraged, margin acct and had plenty of available funds on 5-6 June for 4 trades I see in view trades that never showed up on the vote line on those days. Back testing and real trading don't match. This is a huge problem

I know because I am watching what OT is doing very, very close everyday I can now

4) OT has too many unexpected errors
OT is an amazing program with fabulous capabilities but it is too prone to minor, unexpected errors. When I installed PR2O on my trading version of OT - I only use it for trading in a virtualbox window - the time it takes to run the to-do everyday (download data, update omnilists, test for new signals and exits) went from 1 hour to 2.5-3 hrs. All I did was install PR2O. I realized this when my email updates from auto trader that OT had run the to-do and submitted orders went from 8:45 am to 10 am+ - after market open! Ok, so I changed AT to run at 5pm every night and submit orders in the morning. But there was no reason for this to happen. So last night I shut OT down and restarted it, then used tools-repair to compact all the databases - like the profile, results, symdata. They can get bloated and I hoped that would help cut down on this new, 200% longer time. But when I restarted OT I suddenly got a weird error I have never seen before in the last 12 years as a club member, and when you click "ok" OT crashes. I could not get it running. I am an airline pilot, I leave for days to work. This is why I picked nirvana and OT - for true auto trading. I had to leave this morning without OT running and several live trades going. Even if I didn't have to leave to go fly, had i been home by the time I could get help from tech support the market would be open. Stops could be missed, trades not entered,etc. I dont get home till fri. Unacceptable. I had to build makeshift stops in IB on the plane so I had some protection on my trades.

I understand that Nirvana has to bring in revenue, which means new products. There is no money in making OT a more solid, less error prone platform but it is critical that it become a more solid program if we are going to use ATM and auto trader in full autonomous mode. Signals can't disappear - that invalidates testing. Tradeplans can't disappear. OT can't crash and be unrecoverable with live trades going on.

I hate to say it but I don't think OT is ready for full autonomous trading. ATM looks awesome but now I realize I can't trust that my testing will match my actual trading, or that my trades are protected by my tradeplan (which is tested) or that OT will even run.

I'm not even going into the issues OT is having with ATM and dynamic lists, which has been verified by text support to me...

One other thing for those of you using dynamic lists - if you have a live trade going but the stock no longer passes the dynamic list filters it is gone and OT won't monitor the stops. This has happened to me for 3 trades. When I realized it I added the tickers into the static my symbols list so it could be monitored by OT. This has too be fixed somehow

Not sure what I am going to do but this is very bad

[Edited by Buffalo Bill on 6/20/2018 7:46 PM]

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Jim Dean

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Subject : RE: Is OT ready for true auto trading?
Posted : 6/20/2018 8:16 PM
Post #44848 - In reply to #44847

My sympathies, most definitely.

Two things:

1. I’ve been told repeatedly and consistently that Dynamic Lists do NOT work with ATM. So, if you’ve been using DL’s, that may be the source of the problem.

2. I’ve recently run into a huge slowdown problem - to the point that OT refused to complete its startup (got stuck at 75%). After much thrashing around, I finally discovered that I had to delete and totally reload Omnidata. Then things worked fine. May have nothing to do with your issues - but worth trying if your path thru the thrashing has not yet hit that juncture.

Good luck!
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Subject : RE: Is OT ready for true auto trading?
Posted : 6/20/2018 8:34 PM
Post #44849 - In reply to #44848

I've found that if you leave OT open for a long time (such as over a week), it gets slow. I need to shut it down weekly, let the Data Maintenance process run and then can start it back up again. My runs grow from 20 minutes to 35 minutes over the week. Then at the beginning of the new week (and after the data maintenance) it is back to 20 minutes.

I've also had something similar to what Jim mentions with the having to reload Omnidata but can't pin down why it occurred. It happened to 2 of 5 instances and as I recall, I was having some Windows problems that were causing crashes. But the symptoms were very similar -- you get to about 75% loaded and it hangs (or takes days to finish loading). I chalked it up to "abrupt shutdowns".
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Subject : RE: Is OT ready for true auto trading?
Posted : 6/20/2018 8:39 PM
Post #44850 - In reply to #44849

I've also seen the tradeplan get lost -- seems to be around a reconnect event to GXT, but haven't seen enough to focus on what's happening around it to be predictable to file a bug report.

I run OT in a virtual machine, suspend it at the end of the day and wake it up before market open (at least 10 minutes prior). It reconnects to GXT and sometimes throws a message that the tradeplan disappeared and needs to be reapplied. But that doesn't happen all the time -- most of the time it functions correctly.
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Steve Luerman

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Subject : RE: Is OT ready for true auto trading?
Posted : 6/20/2018 9:16 PM
Post #44851 - In reply to #44847

I have OT running ATM in AutoTrade mode on an AWS T2.Medium server. I was in Europe on vacation for 3 weeks in April, and it ran without error opening and closing trades as expected ahead of market close. Upon return, I installed the latest PR2M, and then OT had a failure the following day. I now have PR2O installed, and last week saw a strange error which I reported to Barry - cause is unknown. So, I do try to monitor it daily. Currently, I see a problem with AT not taking advantage of full equity. It stops way short of utilizing the full equity. I believe this problem started with PR2N, and is still there in PR2O. Barry has acknowledged awareness of a problem with leverage (so, this may be isolated to those of us trading margin accounts).

On the other hand, I do not see any problems with lost trade plans. Once a trade is entered, the trade plan executes as designed. And due to the current problem of not utilizing full equity, I have manually placed trades, and those are also properly managed with their associated trade plan.

I do have AT configured to run 30 minutes prior to market close. So, I do see signals disappear. But, those trades arre managed correctly with the TradePlan attached to the strategy that produced the forming signal.

Like Jim and Jeff, I have a habit of restarting OT on a regular basis (approximately weekly), and giving the maintenance process time to complete (I watch the status in Task Manager). And after any configuration changes (e.g. strategy modification, etc.), I make sure to run through a ToDo cycle.

AT initiated ToDo processing on a list of ~300 symbols with 10 strategies takes ~12 minutes on the T2.Medium server. I do not see an increase in time over either a one week, or (while I was on vacation) over a 3 week period of unattended processing (I did look in on it a few times, but made no changes that I can recall).
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Buffalo Bill

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Subject : RE: Is OT ready for true auto trading?
Posted : 6/21/2018 1:40 PM
Post #44854 - In reply to #44847

Steve

Please expound on the AWS T2 server thing. I am interested
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Buffalo Bill

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Subject : RE: Is OT ready for true auto trading?
Posted : 6/21/2018 1:56 PM
Post #44855 - In reply to #44847

First off I want to reiterate I love OT and the Nirvana staff. This is a drum I have beaten for awhile - OT must be rock solid and stable if we are going to use it as advertised.

For those of you not having issues, great. None of us should have them. But all of mine have been documented, and I know this program very well.

I should be able to shut OT down and restart it without a major crash that prevents it from working. I have live trades going. I have already lost real money due to dropped tradeplans. Lost signals invalidates testing which is crucial. Theses things will happen but should be rare.

That is my point. OT needs to be more stable and consistent if we are going to risk our money using it - for everyone.
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Hafnium

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Subject : RE: Is OT ready for true auto trading?
Posted : 6/21/2018 2:17 PM
Post #44856 - In reply to #44855

Buffalo
I couldn't agree more with your second posting. Everyone does want OT to be stable and consistent. Let me share with everyone my experiences.

I have been running OT 2018 with full automatic trading for 5 months using ATM. I'm running the automation on a dedicated desktop in my home. I generally reboot the machine twice a month on the weekends. Beside that - I rarely ever touch that machine.
My experience with OT 2018 automation is diametrically different than yours. You are correct, a lot of things have to happen for the automation to work properly as there are a lot of processes that need to work together. However, If your ultimate goal is to have your trading match the simulation - you probably need to stop auto trading. Simulation will never match real trading - there are just too many variables (slippage, brokerage connection, hardware issues, operator issues etc....). As a Financial Planner I always told my clients that the purpose of simulations was to compare investment choices , not to mirror actual real world investment results.

I'll address some of the issues that you mentioned.

1. Never had an issue with losing a trade plan, not 1 in 5 months. I'm not sure if I even know how to reattach one if it happened. Once a trade is entered, the trade plan manages the trade and exits out when needed. I have not had 1 orphaned trade. I am trading via Garwood/GXT though. Someone in the forum was having trade plan issues when they went directly to IB.

2. Like Steve, I have OT configured to run 35 mins before the market close. I'm not seeing the timing issue that you referred to. You wil often enter trades where the signal disappears due to market movement at the close. This is absolutely not an issue - the trade plan manages the trade just the same and the results of these trades are similar to the trades that are taken with the signals. (just remember my previous point - real trading will not mirror simulation).

There was 1 day a few weeks ago when the Omniscan update took 1 hour - I happen to be watching the machine at the time and could see that Nirvana was updating the MG groups. Thus the MOC entry window was missed (the MOC submission window is 15 mins prior to the close). Once again - not a problem. I simply manually submitted the trade prior to the market open the next day. (but these things happen- remember simulation will never = real trading).

3. I also have been running my automation with Dynamic Lists. There is absolutely no problem running Dynamic Lists! If a stock that you are in falls of the dynamic list - the trade plan continues managing the trade. There was a discussion concerning this in the forum a few months ago. If you go to the drop down menu in the focus list, you will see summary lists (All Analyed Symbols, Current Positions, New Signals, Flagged Symbols). The Current Positions List contains a list of all stocks where you have an active position - whether or not that stock is in the current focus lilst. Thus the trade continues to be managed until it exits. I generally have 2 or 3 stocks drop off the dynamic list a week. Never had an issue with the trade not being managed to the exit.

4. Production Protocol. I have two dedicated desktops for OT at home. When I am running a live account - the production machine is " hands off". I don't touch it, fiddle around it, or check stocks with it. In my experiece this leads to problems - for example, if you select a stock in the focus list mid day and the trade plan monitoring that stock receives a price update - it just could exit midday. I did that inadvertently in the past and instead of a 9% gain (if the stock had exited end of day, I only got a 1 % gain). Once again, simulation and real world trading are different.
Also - I only apply prereleases to the Second (Development) Desktop initially, and not initially on the production machine. The Production Machine only gets updates when
a) the update has proven itself on the development machine) and
b) If I want or need the new functionality in running the production job.

5. Overall - I would have to say that the automation is Awesome! I can't imagine how it could have been more robust in my use of the platform. I do watch what the automation does fairly closely on a daily basis. I'm managing a fair size account and have to send out daily activity reports to several entities other than myself. In 5 months I have only noted 2 automation errors (both operator errors). I mentioned one of those errors above (where I wanted to check the chart of a stock intraday and it exited out immediately). One other time I violated my rule about not fiddeling with the machine and inadvertently forgot to turn AutoTrader on.

ldn


[Edited by Hafnium on 6/21/2018 2:20 PM]

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Angela Duran

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Subject : RE: Is OT ready for true auto trading?
Posted : 6/21/2018 2:20 PM
Post #44857 - In reply to #44847

Hi Bill,

I'm sorry to hear about the issues you are having. I want to address each of them so please see my comments below. I really think it would be best to spend some time reviewing your exact setup and implementing a way to monitor it for a week or so. I have some ideas about how we can accomplish that that we can discuss offline.


1) lost signals
I have had lost signals from strategies, and also the tradeplans, *after* actual trade entry. This has happened at least 5-8 times. IOW I get a signal, like KHC in early may from RTM7, and then days or even over a week later the signal is gone and also the tradeplan. It no longer shows up on the vote line or trade history in portsim. I have to reapply a tradeplan manually. This also means my back testing doesn't match real trading. I now check each trade everyday to make sure a tradeplan is still there. I should NOT have to do that.


We are running multiple instances of OT with ATM using automation and we have not seen this occur. This is the main reason I'd like to review and understand your setup.

2) lost tradeplans
Strategies fire, trades are entered but the tradeplan disappears. I have had to reapply the tradeplan manually. The signal is still there. This has happened at least 5-8 times as well. Not good. I missed some profitable exits before I realized this was happening - and they turned into losers. Ugh


We are seeing this in our testing also. There are a number of reasons it could occur but the most common is a disconnect from the broker when an execution occurs. I have great news though, the next pre release will solve this problem & should recover your trade plans in most cases. We are testing it now and expect to have it posted as soon as tomorrow.

3) trades i see in portsim (and under view trades) never showed up on the vote line and are never entered. This invalidates all back testing results. I saw at least 15-20 trades in ATM that I never saw in real trading - I'm talking within the last two-three weeks. This was not because of a lack of funds I am absolutely positive - Iam trading a leveraged, margin acct and had plenty of available funds on 5-6 June for 4 trades I see in view trades that never showed up on the vote line on those days. Back testing and real trading don't match. This is a huge problem


A simulation is never going to match real trading exactly. Your simulation should generate results that are very close and it should contain trades that do match exactly but due to differences in trade boundaries, etc, an exact match should never be expected. I’m wondering if this is a dynamic list issue as well. Missing 15-20 trades is way more than I would expect, especially in very recent history.

OT has too many unexpected errors
OT is an amazing program with fabulous capabilities but it is too prone to minor, unexpected errors. When I installed PR2O on my trading version of OT - I only use it for trading in a virtualbox window - the time it takes to run the to-do everyday (download data, update omnilists, test for new signals and exits) went from 1 hour to 2.5-3 hrs. All I did was install PR2O. I realized this when my email updates from auto trader that OT had run the to-do and submitted orders went from 8:45 am to 10 am+ - after market open! Ok, so I changed AT to run at 5pm every night and submit orders in the morning. But there was no reason for this to happen. So last night I shut OT down and restarted it, then used tools-repair to compact all the databases - like the profile, results, symdata. They can get bloated and I hoped that would help cut down on this new, 200% longer time. But when I restarted OT I suddenly got a weird error I have never seen before in the last 12 years as a club member, and when you click "ok" OT crashes. I could not get it running. I am an airline pilot, I leave for days to work. This is why I picked nirvana and OT - for true auto trading. I had to leave this morning without OT running and several live trades going. Even if I didn't have to leave to go fly, had i been home by the time I could get help from tech support the market would be open. Stops could be missed, trades not entered,etc. I dont get home till fri. Unacceptable. I had to build makeshift stops in IB on the plane so I had some protection on my trades.


I’m sorry that happened. Our team should be able to help you get around any errors you are experiencing with normal use. We will do some additional testing from release to release to see if we can duplicate the longer runtimes.

Please contact me directly so we can figure out a time to work together.

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Angela Duran

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Subject : RE: Is OT ready for true auto trading?
Posted : 6/21/2018 2:42 PM
Post #44858 - In reply to #44847

After the bash I wrote up instructions for running OT on an Amazon instance. They are attached and walk you through everything from creating an AWS account to accessing your instance.

I created 1 club and 1 non-club image that I can share with you once you have created an AWS account. Hopefully this makes the process a little easier.
Attached file : Running OmniTrader in the Amazon Cloud (customer).docx (16KB - 71 downloads)

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Steve Luerman

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Subject : RE: Is OT ready for true auto trading?
Posted : 6/21/2018 5:48 PM
Post #44862 - In reply to #44854

Buffalo,
Angela has posted a HowTo guide. Your "please expound" comment is pretty broad. Could you be more specific about what you want to know?

In broad strokes, I created an Amazon AWS account, setup an EC2 (Elastic Cloud Compute) T2.medium Windows Server 2016 Base, and then installed OT.

You can experiment with a free T2.micro server for 1 year. It's slow. But if I recall correctly, there are sufficient resources to install OT and play around. See:
https://aws.amazon.com/free/

I use AWS because I live in the foothills, and weather and other things have been known to interrupt power and/or internet connection. AWS ensures that I won't miss a trade due to those issues. It costs about $50/mo. (Could be less if I commit to a longer term.)
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Buffalo Bill

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Subject : RE: Is OT ready for true auto trading?
Posted : 6/22/2018 8:32 AM
Post #44863 - In reply to #44857

Angela (and all)

Thank you for the great discussion. I am glad to hear folks are not seeing all the issues I am seeing - there is hope.

I am home and will be looking to talk to Thad here in a bit. He can do whatever he needs to check out my virtualbox OT set up and hopefully figure out why it's crashing all of a sudden.

I know simulation via BT/FT and actual trading will never match, but they must be close. But the lost signals issue and the "extra" trades in PS that NEVER hit the voteline on the days it shows it traded in PS after the fact are probably related.

If what Steve L mentioned is the issue - ATM not utilizing all available funds in leveraged accts - is getting fixed that would be important.

I hope to get >50% the ave annual ROI and <200% of the ave annual MDD in real trading vs simulation. If my BT/FT numbers support 1/2 ann ROI and 2x ann MDD then I am ok. So, yea I know BT/FT and real trading are going to be different for a whole host of reasons.

Maybe the DL problem is the issue with the lost signals - IDK - but I'll switch to s tstaic list for a bit till it's fixed. But it would be good to figure it out.

Now 2 experienced users are having issues with increased run time with the latest PR - mine went up over 200% and that is after I cut the BT lookback down 50% too. Because of this I am not running the MOC version of ATM - 2-3 hrs is waaaaayyyyyy too long to make that work. But we'll see. In the meantime I'm thinking memory leak maybe the cause. It's happened with OT before.

One other thing - please share your OT issues with the forum, even if you've talked with Tech support and a fix may be coming out. It's important we all know, esp if there's a work-around. But at least we're all aware and can look out for it so it doesn't catch us by surprise.

BTW here is a pic of ONE of my "lost signals" FYI

[Edited by Buffalo Bill on 6/22/2018 8:48 AM]

Attached file : ATM Lost Signal.jpg (304KB - 52 downloads)

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Buffalo Bill

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Subject : RE: Is OT ready for true auto trading?
Posted : 6/22/2018 9:57 AM
Post #44867 - In reply to #44863

All

Just got off the phone with Angela, and yes she remoted into my set-up

turns out my brokerage.otd file got corrupted in the shutdown-restart. That was crashing OT. A new one fixed that.

she grabbed some files from my set up to try and figure out what is going on. We may even run my set-up in their cloud so they can try and see what's up - esp if it may effect other users.

I'll keep you posted, but as always great customer support. Thanks Angela!
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Buffalo Bill

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Subject : RE: Is OT ready for true auto trading?
Posted : 7/9/2018 5:22 PM
Post #44960 - In reply to #44867

Hey everyone

Wanted to give an update

First off Angela and Thad were all over the issues I was seeing, got on my computer to see and get info/data/logs/etc to fix them. Nirvana customer service standard - excellent as always. Thank you to Angela and Thad

Second, the latest PRs seemed to "fix" the extended to-do list time. Down to 30 min from what was up to >2hrs

since it is now, and has stayed, at 30 or below I began trading ATM M&M MOC at the end of June. So far it has run almost flawlessly which is what I've really been watching. NO lost tradeplans and only one lost signal (info/data/profile/strat/logs/screenshot sent to Thad today). The trading results have been amazing, but I don't expect them to stay this perfect. see attached actual, live trading results. Profit total includes trading commissions



Things are looking waaaay up and I am very excited at the performance of OT over the last 2 weeks

I am also attaching a screenshot of a trade (CI) that entered and exited per the strat and tradeplan, but then the signal disappeared. This should not happen. VBX-3 MVX strat. Again, tech support has the info. If this happens to you PLEASE screenshot everything, call tech support, get them your brokerage logs and maybe profile/strat. This needs to get fixed, and the more examples they get the better chance they have to do so.



Kudos to Nirvana staff for their excellent customer service



[Edited by Buffalo Bill on 7/9/2018 7:07 PM]

Attached file : MOC Trades.jpg (143KB - 436 downloads)
Attached file : Lost Signal.jpg (374KB - 433 downloads)

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John J

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Subject : RE: Is OT ready for true auto trading?
Posted : 7/10/2018 9:36 AM
Post #44962 - In reply to #44847

Hey Buffalo,

Great to hear that you have gotten things up and running again..!!

Regarding the missing signal, have you guys ruled out the possibility that the trade was taken on a Forming Signal as opposed to a New Signal? It happens quite often that a Forming Signal never turns into a New Signal, and all traces of it will subsequently disappear from the Vote line.



[Edited by John J on 7/10/2018 9:37 AM]

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Buffalo Bill

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Subject : RE: Is OT ready for true auto trading?
Posted : 7/11/2018 1:25 PM
Post #44966 - In reply to #44962

No but definitely a possibility since OT runs the to-do from 3pm to 335pm and by market close it might not be there anymore.

I'll pass that along to Thad
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Hafnium

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Subject : RE: Is OT ready for true auto trading?
Posted : 7/11/2018 5:22 PM
Post #44970 - In reply to #44966

John is likely correct. In my 6 months trading ATM MOC I see on average 1 or 2 trades a month where the signal disappear. Its caused by movement of the stock price between the time the ToDo list updates and the final MOC price. Once again, its one of the differences between Real vs Simulated trading - Expect it to happen from time to time. The trade plan will manage the trade to its completion (unless you are still having the issue where the trade plan gets lost).

When I first noticed the phenomena - I was curious as to how those trade results differ from the trades where the signal did not change. After two months I did not see an appreciable difference between the average results - so I stopped tracking them. If you are interested - suggest that you track the results of the trades where this happens. Problem is - even if you do determine that these trades are less desirable - there is no way to avoid them unless you stop trading forming signals (which is required to trade MOC).
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Jim Dean

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Subject : RE: Is OT ready for true auto trading?
Posted : 7/11/2018 5:35 PM
Post #44971 - In reply to #44970

A way to stop them would require custom code but might work like this:

Attach a condition to the step just after the entry that rechecks the validity of the signal, now that the signal bar is complete. If it turns out that the completed bar would not have signaled an entry, then immediately exit the trade.

Or:

Revise the entry condition logic to be triggered by hi/lo price rather than Close.

[Edited by Jim Dean on 7/11/2018 5:36 PM]

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John J

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Subject : RE: Is OT ready for true auto trading?
Posted : 7/11/2018 8:09 PM
Post #44972 - In reply to #44847

Hi Jim,

I think N should create a new Autotrade Mode (in addition to Real, Remote, Game Modes etc.) In this mode, AutoTrade governs what is shown on the Vote Line, not legacy BT code. So, if a trade is executed on a Forming Signal, the signal will persist on the the Vote Line regardless whether it's turned into a New Signal or not.

There will obviously be discrepancies between Real Mode BT results and this new AutoTrade Mode, but who cares? BT is not the be all end all. Real trading is...

[Edited by John J on 7/11/2018 8:21 PM]

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Jim Dean

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Subject : RE: Is OT ready for true auto trading?
Posted : 7/12/2018 5:38 AM
Post #44975 - In reply to #44972

Very long answer required to fully explain this, but bottom line is that for all practical purposes, that’s not possible. It has to do with the synchronicity of how the bar forms, when AutoTrade is set to execute, and how the broker fulfills the order. That is, ANY Strat where the determination of a signal is based on “C” (vs H/L) is basically a shooting at a moving target during the bar formation, and reconstructing that later for plotting on a historical chart is not do-able since historically there is no record of how the bar formed during its time at the HRE.

That holds true for all the subconponents of the voteline, not just the net signal. The detail-breakout for System, Filter, Confirm etc all get “lost” due to the bar-formation issue.

What could be done, however, is to use the info in the Portfilio to plot where Buy and Sell events occurred (ie what bar and price). That would be pretty easy for N to do, since the info exists when an account was open for live or paper trading. But it would only show up for bars during which AT was actively feeding the Portfilio.

I’m not sure what real value this would have, since the Portfilio Table already exists. But it could be done.
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JimG

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Posts: 9

Joined: 8/6/2005
Location: Peachtree City, GA

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Subject : RE: Is OT ready for true auto trading?
Posted : 9/13/2018 7:57 AM
Post #45381 - In reply to #44847

I cannot get the email to work in the AWS cloud. I need this so I can autotrade from the EC2 Instance. The email works just fine on the desktop instance of OT.

I changed the AWS security settings to allow port SMTPS ports 465 and 587 but I still get the following error message.

"The SMTP server requires a secure connection or the client was not authenticated. The server response was:5.5.1 Authentication Required. Learn more at" and then it ends.(this was for a gmail email account)

The comcast email message is "Mailbox unavaiable. The server response was 5.1.0 Authentication required"


Does anyone who has the autotrade working in the AWS cloud have any insight on what else needs to be done? I talked to Nirvana tech support and they say it is an Amazon issue. I have a trouble report in to Amazon, but no response other than "we have your report" as of yet.



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JimG

Member

Posts: 9

Joined: 8/6/2005
Location: Peachtree City, GA

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Subject : RE: Is OT ready for true auto trading?
Posted : 9/13/2018 2:31 PM
Post #45382 - In reply to #44847

I figured it out!

When I tried to test my email connections I got:

The server response was:5.5.1 Authentication Required. Learn more at" and then it ends.(this was for a gmail email account)

The comcast email message is "Mailbox unavaiable. The server response was 5.1.0 Authentication required"

It is a security issue at the email server site i.e. gmail and comcast, for me. Since the ‘Cloud’ is an unknown machine, they require some additional verification.

What I did is to log in to gmail in a browser on the cloud machine and go to my gmail. (I first had to change the Internet Explorer security and advanced settings to allow me to connect to gmail. I just changed a bunch settings I thought may be necessary) It then let me log in and view my email.

The next time I tried the test in the cloud within OT, it tested fine.

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JimG

Member

Posts: 9

Joined: 8/6/2005
Location: Peachtree City, GA

User Profile
 
Subject : RE: Is OT ready for true auto trading?
Posted : 9/13/2018 2:33 PM
Post #45383 - In reply to #44847

I figured it out!

When I tried to test my email connections I got:

The server response was:5.5.1 Authentication Required. Learn more at" and then it ends.(this was for a gmail email account)

The comcast email message is "Mailbox unavaiable. The server response was 5.1.0 Authentication required"

It is a security issue at the email server site i.e. gmail and comcast, for me. Since the ‘Cloud’ is an unknown machine, they require some additional verification.

What I did is to log in to gmail in a browser on the cloud machine and go to my gmail. (I first had to change the Internet Explorer security and advanced settings to allow me to connect to gmail. I just changed a bunch settings I thought may be necessary) It then let me log in and view my email.

The next time I tried the test in the cloud within OT, it tested fine.

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