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OmniTrader Pro Resource Forum OmniTrader Pro Technical Support OT Crash - won't open		Last Activity 6/17/2025 3:19 PM 5 replies, 2083 viewings

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julesrulesny

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Subject : OT Crash - won't open
Posted : 10/31/2014 3:54 PM
Post #23134

See attached file.

Can't open OT. Get this error pop up error message.. Just on my Laptop. Desktop seem OK so far. (*Seemed to occur after I removed OT2012 which I felt was causing additional problems. I surely wont remove 2012 yet on my other computers then)..

Thanks!!

Attached file : OT10312014.PNG (7KB - 403 downloads)

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Thad Dorgan

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Subject : RE: OT Crash - won't open
Posted : 10/31/2014 4:25 PM
Post #23135 - In reply to #23134

If you still run into the error 339 message, please download/unzip and then install the attachment I have included with this email.

This will install multiple VisualBasic files that are necessary for OmniTrader/VisualTrader to run. After you have installed this, restart OmniTrader and the program should run without a problem~

Have a great day!

Thad
Nirvana Support

Attached file : Ascentive-Library-file-installer.zip (4446KB - 87 downloads)

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julesrulesny

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Subject : RE: OT Crash - won't open
Posted : 10/31/2014 4:54 PM
Post #23136 - In reply to #23135

Great, Thad. Many thanks for the prompt response! I'll do just that and if any problems I'll follow up in this thread. otherwise, I'll confirm it as resolved.. thanks!

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julesrulesny

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Subject : RE: OT Crash - won't open
Posted : 11/28/2014 11:22 PM
Post #23192 - In reply to #23135

Thad,

Can this "Ascentive Library Installer.zip" file be reposted - the link is not working.. wanna see if this will help a current issue I am having. Thanks!

[Edited by julesrulesny on 11/28/2014 11:48 PM]

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julesrulesny

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Subject : RE: OT Crash - won't open
Posted : 12/7/2014 5:08 PM
Post #23207 - In reply to #23135

Hi Thad,

Still would like to see if we can get a link for this working?

"Ascentive-Library-file-Installer" does not work. Internal 500 error.

Thanks.

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Barry Cohen

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Subject : RE: OT Crash - won't open
Posted : 12/8/2014 2:20 PM
Post #23209 - In reply to #23207

The above attachment should work now.

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