almostthere Member Posts: 7 Joined: 7/19/2009 Location: Houston, Texas, 77043  User Profile | Unfortunately, the problem was not fixed in the last release. It appears the tech support only verified for one day. The error doesn't occur until the 2nd day of trading. I had initially thought the problem only occurred when using Omnipilot and thought I could bypass OP by using the chevron to enter a position. But the same error occurs and the program will not even operate in manual mode (by pulling the chevron down in OT to enter a position). So, the problem is not with OP, it's with OT. Here's a summary: 1. OT will work for 1 day only if the leverage is set to 1 in the Trade Calculator, regardless of account balance. 2. For the error to occur, you must be connected live to a broker, not in paper mode. 3. You must test for longer than 1 day. Tech support has stopped answering my emails to try to remedy this error. They believed they corrected it in the last update. Who would have thought this would happen with a company I thought so highly of (and have spent many thousands of dollars with!)? This is a very fundamental problem with the software. It's a huge oversight that has been evident for over a year now. In fact, I've been trying to get this resolved for over a year without success yet. My attempts have ended up being met with responses like 'we have hundreds of users...' and so on. I look forward to a resolution. | |
