OmniTrader Forum OmniTrader Forum
Main
forums calendars search
Threads
today this week
Jump To Forum
 
Account
register logon control panel Forum Rules
You are currently browsing as a guest.
You should logon to access more features
A Self-Moderated Community - ALL MEMBERS, PLEASE READ!
Vote for Members who contribute the most to your trading, and help us moderate content within the Forums.


This message cannot be deleted. It is the first message of the thread.
Administrators or moderators may choose to delete the entire thread

 
SJ

Member
25
Posts: 49

Joined: 9/28/2012
Location: Olathe, KS

User Profile 
Subject : OT Portfolio Errors and Order Submission Failures
Posted : 3/20/2018 10:21 PM
Post #44356
Help fellow OmniTraders! Am I the only one out here finding OT Portfolio proving completely unreliable? Not only that, but I am having both entry and exit trades mysteriously being canceled or rejected resulting in trade plan failure. I have raised these among other unexplained behaviors to tech support before but without remedy. Rather than attempt to recreate the document I have written to chronicle my most recent fiascos, I am simply going to provide the PDF as an attachment.

A couple points about my setup to avoid questions:
- I have OT up and running 24/7. I do occasionally restart it and sometimes reboot the PC.
- I am interfacing with IB via the GX Trader/Garwood connection.
- Yes, the time on the machine is correct and accurate.
- I have the latest 2017 update (2Q) and have reinstalled the update to ensure there was not a problem.
- It is not unusual for OT to indicate it had a problem upon shutdown, but this is not always the case. I have saved the log file from the most recent indication of error which is mentioned in the third "event" described in the document.
- The inaccurate Portfolio status is not confined to this machine. I can see the same status by connecting to GX Trader from another computer running OT 2018.
Attached file : Portfolio and order submission problems.pdf (340KB - 433 downloads)

Deleting message 44356 : OT Portfolio Errors and Order Submission Failures


Nirvana Systems
For any problems or issues please contact our Webmaster at webmaster@nirvsys.com.