OmniTrader Archives
Archived Frequently Asked Questions
Can't connect to OmniData EOD
0 replies, 6012 viewings
|
OmniTrader Archives
Archived Frequently Asked Questions
Can't connect to OmniData EOD
|
Last Activity 11/2/2022 2:33 PM 0 replies, 6012 viewings |
|
|
|
| Printer friendly version |
Barry Cohen Sage     Posts: 6338 Joined: 1/19/2004  User Profile |
A: TEST: Click the To Do List and ensure that "Download Historical and Current Price Data" is checked. If you're just testing the download then Run Analysis may be disabled for faster results. Click Perform Selected Tasks. If it connects correctly, it will start downloading & look like the attached picture. 1. Try the above TEST. If it says that OmniData is not installed, the historical data needs to be installed from this download link: http://www.omnitrader.com/currentclients/OmniData/index.asp When finished open OmniTrader & try above TEST again. 2. If it fails, click on Edit/Data Settings. Click the drop-down arrow & select NONE & click OK to close the window. Click Edit/Data Settings again & change NONE back to OmniData. Enter your Nirvana ID and password. This is the same ID and password you use for our websites, & they are both case sensitive. Once complete click OK. Try above TEST. 3. Close OmniTrader. Disable any firewall, spyware, popup blocker, anti-phishing, and antivirus software you may have running. Make sure that you are connected to the internet, & then open OmniTrader. Try above TEST. After you have corrected the issue you will want to reenable your security programs. If it was determined that your firewall was the cause, you will need to configure your firewall to allow OmniTrader access. *If you have Windows XP Service Pack 2, follow this on how to disable Microsoft's firewall: a. Open your Control Panel. b. Open Window's Security Center. c. Click Windows Firewall. d. Under the General tab, select Off. e. Click Ok to save the changes. 4. With OT closed run your OmniTrader Updater by clicking on Start/All Programs/OmniTrader201#/Omnitrader Updater & you'll be taken to the update page. It should open up a website in your browser. If you see this message, "Note: Your OmniTrader software is current, but if you would still like to download a release choose one below." then you do not need to install an update, so close your browser & proceed to step 5 now. Otherwise click the NEXT button & then click INSTALL. Once the installation is complete, you may close your browser. Then open OmniTrader & try above TEST again. 5. If it still does not download, open the Control Panel/Add or Remove Programs. Uninstall both OmniScan and OmniData if it is there. If only one is there just uninstall that one. Then install from this download link: http://www.omnitrader.com/currentclients/OmniData/index.asp When finished open OmniTrader & try above TEST again. 6. If it is still not connecting properly, please contact Nirvana Support as it may be a registration issue. [Edited by Barry Cohen on 11/5/2007 9:57 AM]  Attached file : OmniDataEx.jpg (12KB - 838 downloads) |
|
|
|
|
Administrator
Forum Moderator |
Registered User
Unregistered User |
 E-Mail this thread to a friend |
Toggle e-mail notification |
