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OmniTrader 2011 Technical Support
OT2011 DATA MAINTENANCE SHUTDOWN PROBLEM 		Last Activity 12/31/2013 1:06 PM
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EYEGUY

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Subject : OT2011 DATA MAINTENANCE SHUTDOWN PROBLEM
Posted : 12/9/2010 2:12 PM
Post #22337
Support:

In the past one could turn off the Data Maintenance process on OmniTrader's shutdown with impunity via TaskManager. I did so and now regret it as I cannot load any profile in 2011 obtaining the following error message:



Worse yet, it has also effected the running of OT2010 as well.

Is there something I can do to rectify the situation?

Thanks,

Tom Helget

[Edited by EYEGUY on 12/9/2010 2:19 PM]
Attached file : PREMATURE SHUTDOWN OF OMNIDATA MAINTENANCE PROBLEM.png (8KB - 555 downloads)

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Dave Blauer

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Subject : RE: OT2011 DATA MAINTENANCE SHUTDOWN PROBLEM
Posted : 12/9/2010 2:57 PM
Post #22338 - In reply to #22337
I had that happen, so I did a "repair", by using the original install file and it's back in action.

Hope that helps.
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EYEGUY

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Subject : RE: OT2011 DATA MAINTENANCE SHUTDOWN PROBLEM
Posted : 12/9/2010 3:05 PM
Post #22339 - In reply to #22338
Dave:

Thanks, I'll give it a try. Running register.exe did nothing.

Tom Helget
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EYEGUY

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Subject : RE: OT2011 DATA MAINTENANCE SHUTDOWN PROBLEM
Posted : 12/9/2010 3:44 PM
Post #22340 - In reply to #22338
Dave:

Unfortunately the solution you suggested did not work for me.

Trying the repair on the original setup would not work since I had already installed pre-release 2A.

Trying the 2A pre-release also did not work.

Tom Helget
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Dave Blauer

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Subject : RE: OT2011 DATA MAINTENANCE SHUTDOWN PROBLEM
Posted : 12/9/2010 4:39 PM
Post #22343 - In reply to #22340
You could possibly try deleting the problem profile from the Profiles folder...
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EYEGUY

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Subject : RE: OT2011 DATA MAINTENANCE SHUTDOWN PROBLEM
Posted : 12/9/2010 4:40 PM
Post #22344 - In reply to #22343
Dave:

I can't open any of my profiles without the error message nor can I create a new profile successfully.

Tom Helget
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Barry Cohen

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Subject : RE: OT2011 DATA MAINTENANCE SHUTDOWN PROBLEM
Posted : 12/9/2010 5:20 PM
Post #22345 - In reply to #22337
Tom, the error indicates your stocks.otd file is corrupt. This file is read by all OT versions on your machine & would cause Profiles not to work if it were bad.

Close OT & any other Nirvana software. Make sure OmniDataMaintenance has stopped running in your Task Manager. Browse to the C:\Program Files\Nirvana\OmniData\US folder & rename the stocks.otd file to something else.

I've attached a new install fresh copy of stocks.otd for you. It's compressed, so you'll need to unzip it. Then place it in that location. Right-click it & select Properties & make sure it isn't set to read only or that it needs to be 'Unblocked' (both in the Properties/General tab).

Then open OT. When it asks to restore your OmniScans say yes.
Attached file : Stocks.zip (2384KB - 437 downloads)

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EYEGUY

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Subject : RE: OT2011 DATA MAINTENANCE SHUTDOWN PROBLEM
Posted : 12/9/2010 5:49 PM
Post #22346 - In reply to #22345
Barry:

Thanks. It would appear that trying to repair OmniData via Add or Remove Programs has completely deleted everything in my OmniData folder.

I am considering two options. One is to copy the entire contents of an OmniData folder on another computer to the now deleted OmniData folder. The second is to download the OmniDataPackage.exe and start from scratch.

Do you think the first option would work?

Thanks,

Tom Helget
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Barry Cohen

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Subject : RE: OT2011 DATA MAINTENANCE SHUTDOWN PROBLEM
Posted : 12/9/2010 7:02 PM
Post #22347 - In reply to #22346
Both options would work, Tom.
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EYEGUY

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Subject : RE: OT2011 DATA MAINTENANCE SHUTDOWN PROBLEM
Posted : 12/10/2010 8:13 AM
Post #22350 - In reply to #22347
Barry:

I chose Option 2, downloading OmnniDataPackage.exe. It takes a while to download and a while to set up, but when OmniTrader was re-invoked, I had the option of restoring my OmniScans (they are a bit different on the two machines). Amazingly and remarkably the restore process went off without a hitch and I am back in business.

But, you might want to issue a warning about shutting down the OmniData Maintenance Process from Task Manager as this seemed to set off the whole nightmare.

Tom Helget

[Edited by EYEGUY on 12/10/2010 8:14 AM]

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John J

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Subject : RE: OT2011 DATA MAINTENANCE SHUTDOWN PROBLEM
Posted : 4/9/2012 5:51 PM
Post #26431 - In reply to #22337
I realize that this is an old thread, but the issue remains important.

If I leave OT inactive for a longer period period of time it sometimes (for whatever reason) takes a long time to shut down (seems like it's hogging resources). The OmniData Maintenance Process may take as much as 10 minutes to disappear from the Task Manager after OT itself has been shut down. Users unaware of this unfinished process may inadvertently go ahead and reboot the computer with all the problems that may couse...

[Edited by John J on 4/9/2012 5:53 PM]

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