OmniTrader Forum : OmniTrader 2006 Technical Support : OT showing day-old data from TC

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OmniTrader Archives OmniTrader 2006 Technical Support OT showing day-old data from TC		Last Activity 2/14/2011 12:22 PM 4 replies, 1731 viewings

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Subject : OT showing day-old data from TC
Posted : 11/9/2007 9:03 AM
Post #13193

This morning (11/9), way before the market opened, I updated my TC2007 data. When I ran OT2006 to-do lists on auto it displayed data for 11/7, not 11/8. OT's chart date shown at lower left of window was 11/9/07.
I closed and reopened TC. I re-ran to to-do lists manually including checking of 'download historical & current price data'. I opened a blank focus list and entered symbols manually. Still 11/7 was latest date shown. I confirmed that prices shown within OT were 11/7 end-of-day and NOT 11/8's.

Why is this happening and how do I fix it?

<<< BTW, I tried calling in for phone tech support at 08:35 CT but got disconnected after 5 minutes holding. I sure wish you had a better call-in system or at least a toll-free number !!! >>>

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Barry Cohen

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Subject : RE: OT showing day-old data from TC
Posted : 11/9/2007 10:06 AM
Post #13195 - In reply to #13193

Talked on phone. Needed to restart OT.

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onur

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Subject : RE: OT showing day-old data from TC
Posted : 2/16/2010 11:08 AM
Post #19711 - In reply to #13195

Hi Barry ,

ı have the same problem how can I fix it

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onur

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Joined: 1/31/2004

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Subject : RE: OT showing day-old data from TC
Posted : 2/16/2010 12:06 PM
Post #19713 - In reply to #13195

Hi Barry,

Can you help me on the same issues

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Barry Cohen

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Joined: 1/19/2004

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Subject : RE: OT showing day-old data from TC
Posted : 2/16/2010 1:38 PM
Post #19717 - In reply to #19713

Did you restart OT? Does Telechart show the current date? Did you try a new Profile? What operating system are you on? If you need immediate help you might try contacting our support department.

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