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John J
 Veteran
    Posts: 272
Joined: 8/3/2010
Location: Leduc, AB
User Profile |
Hi Barry,
I have decided to discontinue my subscription to Marketscans until the bugs have been rectified. I will obviously reconsider once it's fully integrated with the OT Focus List.
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Barry Cohen
 Sage
      Posts: 6338
Joined: 1/19/2004
User Profile |
I understand, John, & will let you know when the issue is resolved.
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John J
 Veteran
    Posts: 272
Joined: 8/3/2010
Location: Leduc, AB
User Profile |
Hi Barry,
Time to bump this thread again.
Were the issues reported here ever rectified..??
[Edited by John J on 6/19/2019 1:53 PM]
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Barry Cohen
 Sage
      Posts: 6338
Joined: 1/19/2004
User Profile |
Not yet, but I have more information. The issue is not related to Marketscans at all. It occurs when you're using a heikin-ashi timeframe in a Realtime profile & you remove symbols from your list (which MS tends to do a lot).
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Jim Dean
 Sage
  Posts: 3022
Joined: 9/21/2006
Location: L'ville, GA
User Profile |
This MIGHT help. I had an issue recently that has never occurred before. I was using OScan EOD with a custom Scan, and after the tech formula completed, with results-count showing up on the right, and a list of symbols appearing on the left, OT was FROZEN ... had to use TaskMgr to kill. I restarted OT and did the test a few times with diff formulae, with the same result.
(Actually, KeithP in SA alerted me to this ...)
I called N, and Scott suggested two steps (the second would have been to reload OData - I didn't have to do this ... here is the text of his email to me. Deleting those two files SOLVED the problem. Of the two, the SymDataEOD.otd file was ~1728kB ... the SymData.otd file was only 178kB (or thereabouts).
Redoing the tests after deleting those files seemed to work fine.
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With OT/VT closed, right click on your OT/VT desktop icon and click on Open File Location.
Next, locate and open the Database folder and search towards the bottom of the list for SymData.otd delete this file. (This is a Microsoft Access file which can not exceed 2gigs in size. While you’re in this folder, check to see if there is a SymDataeod.otd (This is only used if you are doing iEOD charts) if so, delete this as well.
[Edited by Jim Dean on 6/26/2019 11:49 AM]
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Barry Cohen
 Sage
      Posts: 6338
Joined: 1/19/2004
User Profile |
Thanks Jim, but no, John's issue is that over time the stocks from Marketscans, integrated in OT & using a heikin ashi timeframe, stop collecting data. I'm pretty confident we'll have a fix for it soon.
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Barry Cohen
 Sage
      Posts: 6338
Joined: 1/19/2004
User Profile |
John, this issue is corrected & will be in the next PR.
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