OmniTrader Forum : OmniTrader 2010 Technical Support : OT2011 PR 3S Error

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OmniTrader Archives OmniTrader 2010 Technical Support OT2011 PR 3S Error		Last Activity 5/17/2022 8:17 AM 5 replies, 2407 viewings

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adm

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Subject : OT2011 PR 3S Error
Posted : 8/10/2011 11:48 AM
Post #24768

I am not able to bring up OT2011, see attached. It appears to be related to Elite Trader.

-----

8/10/2011 11:11:11 AM Could not connect to Elite Trader Server as there are no enabled accounts.
8/10/2011 11:11:11 AM Error -2146232832: This method should not be called from within this module.
Occurred in routine 2848 - CMain.cls .MDILoad
Please note this error or send a copy of 'OT.log' to:

Nirvana Technical Support, at (512) 345-2592
EMail: support@nirvsys.com
Fax: (512) 345-4225

Process Sequence (OT2011):
-----------------
1928 modOTMain.bas .Main
2848 CMain.cls .MDILoad
-----
--end sequence--

CurrentThreadId=5220

-----

I have never activated Elite Trader.

Solution to the problem?

Thanks....

Attached file : OT2011 PR-3S.jpg (704KB - 466 downloads)

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Buffalo Bill

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Subject : RE: OT2011 PR 3S Error
Posted : 8/10/2011 11:51 AM
Post #24769 - In reply to #24768

FYI 3T came out a couple days ago. No announcement was made in the forums.

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adm

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Subject : RE: OT2011 PR 3S Error
Posted : 8/10/2011 11:53 AM
Post #24770 - In reply to #24768

Buffalo:

Thanks. I will update to 3T and see if that helps!

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adm

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Subject : RE: OT2011 PR 3S Error
Posted : 8/10/2011 1:22 PM
Post #24772 - In reply to #24768

Alas, updating to PR 3T did not result in being able to open OT2011. I now get the following error message and the program does not open:

Error 3197: The Microsoft Jet database engine stopped the process because you and
another user are attempting to change the same data at the same time.
Occurred in routine 2848 - CMain.cls .MDILoad

Suggestions? (No other programs are open)

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Thad Dorgan

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Subject : RE: OT2011 PR 3S Error
Posted : 8/10/2011 2:31 PM
Post #24773 - In reply to #24768

The error 3197 is usually caused by a corrupted results file. Without seeing the log file, we can't be sure.

Try closing OmniTrader and go to the folder where OT is installed (C:\Program Files (x86)\Nirvana\OT2011\) Open the "Results" folder and delete the contents of this directory. Try restarting OT. If the error comes up again, then please send me the log file from your computer (C:\Program Files (x86)\Nirvana\OT2011\OT.log)

Thad
Nirvana Support
supportd@nirvsys.com

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adm

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Subject : RE: OT2011 PR 3S Error
Posted : 8/10/2011 2:49 PM
Post #24774 - In reply to #24768

Thad:

I have sent the log file (zipped) to you via email.

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