OmniTrader Forum : OmniTrader 2019 Technical Support : RealTime OmniData

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OmniTrader Archives OmniTrader 2019 Technical Support RealTime OmniData		Last Activity 6/11/2020 8:44 AM 6 replies, 847 viewings

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EYEGUY

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Subject : RealTime OmniData
Posted : 9/26/2019 11:29 AM
Post #46361

Support:

I have a OT Real Time Profile of 293 stocks. And for most of them I receive real time data.

But for 45 others I do not:

I have tried highlighting the stock and selecting "Test Symbols" and also "Reload Data". My Data Source is set for OmniData.

I have no other Nirvana products open.

What do I need to do to get Real Time data for all 293 securities in my OmniTrader Focus List?

Thanks,

Thomas N. Helget

[Edited by EYEGUY on 9/26/2019 11:30 AM]

Attached file : Where's the Data.jpg (190KB - 439 downloads)

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Barry Cohen

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Subject : RE: RealTime OmniData
Posted : 9/26/2019 12:15 PM
Post #46362 - In reply to #46361

Are you still having trouble, Tom?

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EYEGUY

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Subject : RE: RealTime OmniData
Posted : 9/26/2019 12:20 PM
Post #46363 - In reply to #46362

Barry:

Yes, I most certainly am.

Tom Helget

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Barry Cohen

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Subject : RE: RealTime OmniData
Posted : 9/26/2019 1:54 PM
Post #46364 - In reply to #46363

Click on Edit/Data Settings. Click the drop-down arrow & select NONE & click OK to close the window. Click Edit/Data Settings again & change NONE back to OmniData. Click OK to save & see if that helps.

Restarting OT is something to try as well as another (or new) RT profile.

If those fail, with OT closed try deleting the symdata.otd file under …\Nirvana\OT2019\Database.

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Barry Cohen

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Subject : RE: RealTime OmniData
Posted : 9/26/2019 1:58 PM
Post #46365 - In reply to #46364

Also, check the OmniData RT Manager & make sure it hasn't reached the 500 symbol limit. If it is at 500, you'll see the behavior you posted about. And in that case, you'll need to check all sources of the reatime data, perhaps you have Marketscans synced with OT or VT also running?

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EYEGUY

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Subject : RE: RealTime OmniData
Posted : 9/26/2019 2:24 PM
Post #46366 - In reply to #46365

Barry:

Thanks - that did it, but I had to take all the steps you suggested.

I delinked OT and MarketScans on both sides (OT and MS) even though I did not have any MarketScans lists checked.

One other thing - how do you go about checking the OmniData RT Manager? I don't see any way to "bring it up".

Thanks,

Tom Helget

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Barry Cohen

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Subject : RE: RealTime OmniData
Posted : 9/26/2019 3:34 PM
Post #46367 - In reply to #46366

In your system tray on the Windows Taskbar you should have the OmniData Manager running. Open it & see how many symbols it's collecting data for simultaneously. If it says 500 or close to 500 you'll have issues collecting data for random symbols.

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