Thad Dorgan Member Posts: 12 Joined: 1/1/1900  User Profile | I regret that we haven't been able to fix this quite yet. We'll first need to try going into the OT folder (C:\Program Files (x86)\Nirvana\OT2011) and run the Register.exe file (Gray triangle icon...). If this doesn't run we are likely looking at a Microsoft .Net problem. If it does open, but any of the files fail the registration process, we will need to know what files failed. If possible, also run the "VCheck.exe" file in the OT folder as well (...another gray triangle icon) and submit the log file it generates. If that doesn't launch either, we will need to try uninstalling and reinstall Microsoft .Net on the machine. Also, the OmniTrader updater is supposed to bring up the webpage for OmniTrader at which point you can download and install it. When this application doesn't launch correctly, you can manually download the update from the website- which I believe you have already done. Please let me know the info you find from running the aforementioned files (register and vcheck) Regards, Thad Nirvana Support | |
