OmniTrader Professional Forum : Integrated Brokerage : suddenyly can't login to GX

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OmniTrader Professional Forum Integrated Brokerage suddenyly can't login to GX		Last Activity 3/14/2023 7:47 AM 3 replies, 3249 viewings

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Buffalo

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Joined: 7/11/2007
Location: Braintree, MA

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Subject : suddenyly can't login to GX
Posted : 7/8/2018 1:47 PM
Post #30105

Was logged into GX earlier today. Closed OT, restarted it and now can't login to GX. Yes, I know my PW/UN

BTW tried it via the GX website and it didn't work either, so it's not an OT thing. Anyone else having this issue suddenly?

Also I can only get into the GX website using IE11. Not edge, not chrome, not firefox. WTH?

[Edited by Buffalo on 7/8/2018 1:50 PM]

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SteveL

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Location: Boulder, CO

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Subject : RE: suddenyly can't login to GX
Posted : 7/8/2018 2:41 PM
Post #30106 - In reply to #30105

Hi, Buffalo.
My OT is logged in. I have not restarted it (and perhaps I shouldn't?). And, I can login to GXTrader Tradeaway with IE11 w/Silverlight. I don't think Edge, Chrome or Firefox ever worked. I think IE has always been the requirement.

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hafnium

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Joined: 6/3/2006
Location: Vienna, VA 22182

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Subject : RE: suddenyly can't login to GX
Posted : 7/10/2018 1:30 AM
Post #30107 - In reply to #30106

Chrome stopped supporting Silverlight a few years ago. It did work prior to 2015 or so
https://support.microsoft.com/en-us/help/3058254/microsoft-silverlight-may-not-work-in-recent-versions-of-google-chrome

I do remember when it first became a problem. Nirvana Tech Support directed me to use IE for Tradeaway.

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Buffalo

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Posts: 603

Joined: 7/11/2007
Location: Braintree, MA

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Subject : RE: suddenyly can't login to GX
Posted : 7/11/2018 1:40 PM
Post #30108 - In reply to #30105

Thad got me going again. Nothing for anyone else to worry about btw

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