OmniTrader Professional Forum : OmniTrader Pro Technical Support : Deleted Row Information Can't be Accessed

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OmniTrader Pro Resource Forum OmniTrader Pro Technical Support Deleted Row Information Can't be Accessed		Last Activity 9/22/2025 10:02 PM 4 replies, 589 viewings

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Diamondjag

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Subject : Deleted Row Information Can't be Accessed
Posted : 3/27/2022 6:46 PM
Post #31958

I've been getting OT errors all weekend. They come up when I try to Draw a Support/Resistance line. You could draw the line then sometime get past the error but when you came back to the security the line would be gone. I also get the same type of error when I try to "Draw Signal", apply the green/red arrow drawing tool to the chart that shows the stops you have chosen. You have to open another chart to go away from the error but when you open back up that original chart the error message appears again. It thought the errors were in one Profile and I was going to rebuilt it but the errors appear in other Profiles also.
I wonder if this is an error others are seeing? So many times you fight these errors thinking is your system but they turn out to be Nirvana bugs that we weren't told about.

[Edited by Diamondjag on 3/27/2022 6:50 PM]

Attached file : Deleted Row Information.JPG (25KB - 334 downloads)

Attached file : Deleted Row.JPG (12KB - 369 downloads)

Attached file : Deleted Row Arrow.JPG (40KB - 372 downloads)

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Barry Cohen

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Subject : RE: Deleted Row Information Can't be Accessed
Posted : 3/28/2022 2:19 PM
Post #31969 - In reply to #31958

David, I looked at the log you submitted. It could be related to the change to the Trade Session Boundary stop. Are you using that stop in any active strategies or open positions?

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Diamondjag

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Subject : RE: Deleted Row Information Can't be Accessed
Posted : 3/29/2022 11:02 AM
Post #31977 - In reply to #31969

Barry, All profiles are EOD. There are no Trade Session Boundry stops.

Errors have morphed. I can now draw trendline without getting the error and they now remain when changing charts. The single consistent issue is when I try to place a "Draw Signals" arrow on the chart which places stop lines on the chart. They are basically Fixed Loss and Trailing Profit. I never use Trade Session Boundry. If that Boundry stop accidentally got chosen (which I doubt), I can't tell because the error won't let me open the arrow to see the stops. The only way to get rid of the error is to open a different security. Then when I go back to the original chart the "Draw Signals" arrow is gone. But...that is a primary feature for me that I've used for years.

I'm going to try to get hold of Nathan and see what he can find.

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Barry Cohen

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Subject : RE: Deleted Row Information Can't be Accessed
Posted : 3/29/2022 11:20 AM
Post #31978 - In reply to #31977

Here's something you might try, David. This file saves all the drawing tools & if it got messed up somehow, it could account for the issues you're seeing.

With OT closed, rename your OT.otd in the OT2022 folder.

Then unzip & install this new one in the same location, & open OT.

This file contains your data settings, some default things, & Tools/Options settings too, so just fyi. See if your errors are fixed with this first. If they are not, then switch back to your prior OT.otd.

Attached file : OT.zip (21KB - 232 downloads)

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Diamondjag

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Subject : RE: Deleted Row Information Can't be Accessed
Posted : 3/29/2022 12:01 PM
Post #31979 - In reply to #31978

Barry, I was working with Nathan when your message came in. We found some compile errors but that didn't fix the problem. We tried your fix and that did it. He replaced my OT.OTD.

Thanks for your input and solution. Up and running!

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