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OmniVest Technical Support
Trade Processor Download Page 		Last Activity 5/11/2023 2:59 AM
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Zed

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25
Posts: 48

Joined: 9/20/2013
Location: Sacramento

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Subject : Trade Processor Download Page
Posted : 3/1/2017 11:51 AM
Post #36727
I have had two disconnects the last two nights with TP 4F build 1.4.22.0(IB and IB Gateway 956)
I went to the OmniVest site to see what the latest release is. However, with all browsers (IE, Mozilla, Google Chrome) I am getting an untrusted site notice. Also, I don't even get a download link.
So, is there an issue?
Here is the message I am receiving with IE:

Content was blocked because it was not signed by a valid security certificate.

For more information, see “About Certificate Errors” in Internet Explorer Help.

Mozilla:
Your connection is not secure

The owner of lab.tradersource.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

Learn more…



Is there an issue with TP and IB disconnect the last two days? What is the issue with OmniVest web site download page?
Thanks for any guidance. What is the latest TP build btw?

Paul

[Edited by Zed on 3/1/2017 12:05 PM]

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Barry Cohen

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Posts: 1844

Joined: 10/11/2012

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Subject : RE: Trade Processor Download Page
Posted : 3/1/2017 2:52 PM
Post #36728 - In reply to #36727
We've been aware of the issues with that page & are working on a fix. Please use this page in the meantime.

I'm not aware of any disconnect issue with TP and IB recently.

The latest TP build is 4F.
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James McNeill

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2525
Posts: 68

Joined: 3/8/2013
Location: Victoria, BC, Canada

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Subject : RE: Trade Processor Download Page
Posted : 3/6/2017 1:50 PM
Post #36729 - In reply to #36727
Barry,

I have been having many disconnect problems with TP over the past two weeks. The latest being last night.
Disconnects are between TP and IB., resulting in costly consequences. 1 missed closing of a trade and 4 missed opening trades.
I have tried everything I know to deal with problem but am now out of options.

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Barry Cohen

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Joined: 10/11/2012

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Subject : RE: Trade Processor Download Page
Posted : 3/7/2017 11:04 AM
Post #36730 - In reply to #36729
James, I don't see your TP on our servers, so I'm guessing you have it running on your desktop or on a cloud service. Can you contact our support team? Typically when I see that issue it's a result of being on a cloud service with very limited space, & when space runs out, disconnects & odd things happen. It's like if your PC ran out of disk space, it would cease to function properly.
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