OmniVest Forum : OmniVest Pro Tools Beta : CURRENT ECA STATUS

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OmniVest User Forums OmniVest Pro Tools Beta CURRENT ECA STATUS		Last Activity 10/7/2016 12:00 PM 5 replies, 1309 viewings

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Ed Downs

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Posts: 645

Joined: 2/7/2007
Location: Austin, Texas

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Subject : CURRENT ECA STATUS
Posted : 9/13/2014 1:26 PM
Post #34035

I created this thread to alert people to specific things that affect the operation of ECA.

This morning, the Pro Tools appear to have gotten "stuck" - queued but not moving out of the queue. Also, any Strategy Lab run with conditions is not finishing, so I am suspecting something has happened to the Calculation Server that does all the math. I have calls to our developers; it's Saturday but I expect a response and resolution soon.

Just spoke with our tech guys. They were upgrading servers (adding memory). Good now.

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Mark Holstius

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Posts: 744

Joined: 10/11/2012
Location: Sleepy Hollow, IL

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Subject : RE: CURRENT ECA STATUS
Posted : 9/13/2014 5:49 PM
Post #34041 - In reply to #34035

Thanks Ed, It appears to be running considerably faster! Also like the new cleaner layout and fonts. Mark

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Ed Downs

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Posts: 645

Joined: 2/7/2007
Location: Austin, Texas

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Subject : RE: CURRENT ECA STATUS
Posted : 9/16/2014 11:10 AM
Post #34061 - In reply to #34035

JOBS STUCK THIS AM..

We had a failure on our SQL server this morning that caused jobs to hang.

It is working properly now. This is a very rare event that should not happen again. We are watching it.

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Ed Downs

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Joined: 2/7/2007
Location: Austin, Texas

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Subject : Editing Existing Dynamic Portfolios
Posted : 9/22/2014 2:10 PM
Post #34082 - In reply to #34061

In a prior post under ECA News I mentioned that last week we deployed a fix to the Dynamic Portfolio Edit function, so that users could edit prior portfolios.

We discovered a problem with this on Thursday, where if you re-ran the Portfolio it could choose Evaluation Functions from another run.

This has been corrected. If you tried to run PW over the weekend and saw this behavior please run it again.

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John W

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Posts: 654

Joined: 10/11/2012
Location: Sydney, NSW, Australia

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Subject : RE: Editing Existing Dynamic Portfolios
Posted : 10/1/2014 4:44 AM
Post #34114 - In reply to #34082

The Portfolio Wizard has queued one of my jobs for hours now, most unusual.

Is there a monitoring system in place to inform the operators to check out these server issues, and is a system in place to reboot/restart the system?

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Geoff

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Posts: 180

Joined: 12/4/2012
Location: Byron Bay NSW Australia

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Subject : RE: Editing Existing Dynamic Portfolios
Posted : 10/1/2014 8:00 AM
Post #34115 - In reply to #34114

I have a queued job not going anywhere too.

The servers I used to have would send out an email when certain conditions/faults were triggered. The IT manager could then login remotely to manage the server depending on the type of event that had occurred.

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