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OmniTrader Upgrade Forums Futures and Forex Forex RT data issues?		Last Activity 10/1/2024 8:55 AM 13 replies, 2720 viewings

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John J

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Subject : Forex RT data issues?
Posted : 2/2/2017 1:45 PM
Post #38762

Hi Barry,

Seems like some of the FX pairs don't update properly? This issue causes OT to crash...

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Barry Cohen

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Subject : RE: Forex RT data issues?
Posted : 2/2/2017 4:48 PM
Post #38763 - In reply to #38762

They don't update data in realtime? Or do you mean something else? Which symbols have the issue? Can you provide a screenshot for what it looks like before it crashes? OT.log file? When did you start to notice the issue?

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John J

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Subject : RE: Forex RT data issues?
Posted : 2/3/2017 1:46 AM
Post #38765 - In reply to #38763

Hi Barry,

Yes, some pairs are not updating in realtime. See attached screenshot. The profile I have opened here contains only AUD pairs, but only the AUDJPY pair is being updated;

[Edited by John J on 2/3/2017 1:48 AM]

Attached file : Capture.PNG (18KB - 1065 downloads)

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Barry Cohen

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Subject : RE: Forex RT data issues?
Posted : 2/3/2017 11:47 AM
Post #38766 - In reply to #38765

Try this, John. Remove AUDGBP first as that symbol isn't supported by OmniData. Then create a new EOD Forex profile. Add the 5 other AUD symbols, or all the FX symbols if you're having similar issues with other pairs. Then run the ToDo List. After it completes, go back to your RT profile & see if it works.

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John J

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Subject : RE: Forex RT data issues?
Posted : 2/3/2017 12:46 PM
Post #38767 - In reply to #38766

Hi Barry,

I tried setting up an EOD profile as you suggested, but when I go to run the the TODO list it says "No Historical Data Available"

Under Pencil Icon -> Data Source drop down I only see "User Data" and "Easy Data", though?

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Barry Cohen

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Subject : RE: Forex RT data issues?
Posted : 2/3/2017 12:53 PM
Post #38768 - In reply to #38767

Right, you select Easy Data just as you would in your RT Forex profile, then add the symbols to your list. In the ToDo List make sure Download Historical & Run Analysis are checked, then click Perform Selected Tasks.

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John J

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Subject : RE: Forex RT data issues?
Posted : 2/3/2017 1:21 PM
Post #38770 - In reply to #38762

Hi Barry,

Did all of that. Still no historical data available.

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Barry Cohen

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Subject : RE: Forex RT data issues?
Posted : 2/3/2017 1:38 PM
Post #38771 - In reply to #38770

Can you double-click the symbols to collect data, while On Demand Download is enabled?

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John J

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Subject : RE: Forex RT data issues?
Posted : 2/3/2017 2:18 PM
Post #38772 - In reply to #38771

Hi Barry,

Your suggestion didn't make any difference.
I tried changing the Datafeed from Omnidata to None and back again. That kick-started a loading data process (see bottom corner of the screenshot).

Why am I seeing this for a FX pair that doesn't exist in my profile?

[Edited by John J on 2/3/2017 2:21 PM]

Attached file : Capture.JPG (32KB - 945 downloads)

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Barry Cohen

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Subject : RE: Forex RT data issues?
Posted : 2/3/2017 3:11 PM
Post #38773 - In reply to #38772

John, check your private messages.

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mgerber

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Subject : RE: Forex RT data issues?
Posted : 2/11/2017 12:36 PM
Post #38790 - In reply to #38762

I have all too *frequently* seen the same problem that John's screen shot on 2-2-17 shows. The data just is not updating properly. Forcing a reload of some or all data seems to alleviate, but not eliminate, this problem.

--Mark G.

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Barry Cohen

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Subject : RE: Forex RT data issues?
Posted : 2/24/2017 12:12 PM
Post #39805 - In reply to #38790

We did discover an issue with one of the data servers with Forex data today which would cause this inconsistent behavior. It should be resolved now.

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jock

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Subject : RE: Forex RT data issues?
Posted : 8/11/2020 2:04 AM
Post #47435 - In reply to #38762

I'm have major data problem I have tried to repair many times I think this the problem with the focus list

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Barry Cohen

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Subject : RE: Forex RT data issues?
Posted : 8/11/2020 12:09 PM
Post #47436 - In reply to #47435

Can you be more specific on the issue you're having? If you think it's due to the Focus List, you might try a new profile.

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