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OmniTrader 2016 Technical Support
Ultimate Swing Trading 2 Installation Error 		Last Activity 7/12/2021 11:35 AM
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EYEGUY

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Subject : Ultimate Swing Trading 2 Installation Error
Posted : 10/8/2016 7:33 PM
Post #37373
Support:

While trying to install the new Ultimate Swing Trading 2 PlugIn on a Windows 10 based computer I got the following error message:




Interestingly I was simultaneously trying to use the Get My PlugIns module on a new OT2016 installation on a new Windows 10 based computer and got the same error message:




What's up?

Tom Helget

[Edited by EYEGUY on 10/8/2016 7:35 PM]
Attached file : Ultimate Swing Trading 2 Installation Error Message.PNG (19KB - 596 downloads)
Attached file : Get My PlugIns Installation Error Message.PNG (17KB - 555 downloads)

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Thad Dorgan

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Subject : RE: Ultimate Swing Trading 2 Installation Error
Posted : 10/11/2016 4:34 PM
Post #37382 - In reply to #37373
The problem was actually a registry key that needs to be renamed in order for the plug-in installation to complete; typically caused by an anti-virus application blocking the necessary changes from being written in the registry.

Here are the steps to get it fixed:

Click on Start -> Run -> Regedit

Navigate to this location:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager

Locate the key on the right-hand side of this window named "PendingFileRenameOperations" and delete it.


Afterwards, try running the installation again. The process should continue without a problem.


Best Regards,

Thad
Nirvana Support

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EYEGUY

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Subject : RE: Ultimate Swing Trading 2 Installation Error
Posted : 10/11/2016 8:24 PM
Post #37384 - In reply to #37382
Thad:

As you might recall Barry here had originally urged me here to call customer support to rectify this problem.

Now before I even posted I tried every which way to solve it, but seeing the magic word "Reg" in the error message I thought it might have to have something to do with the Windows Registry. And, to be honest I have not played with my Registry on any computer since Windows XP when, after doing so, I subsequently found myself in a world of hurt.

Nevertheless I gave your solution a try. Not only did it work with the immediate problem of the Ultimate Swing Trading 2 module, but it also worked with the Get My Plug-Ins problem I had on a new Windows 10 computer.

So, in my book that makes you "the man". Dare I even say the Mr. Robot of Nirvana Systems!

Thanks you for sticking with what might have seemed a minor setup problem - you have made my OT 2016 whole again.

Tom Helget

[Edited by EYEGUY on 10/11/2016 8:26 PM]

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