OmniTrader Forum : OmniTrader 2018 Technical Support : Error Message Mouse Move

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OmniTrader Archives OmniTrader 2018 Technical Support Error Message Mouse Move		Last Activity 5/11/2020 10:43 AM 5 replies, 626 viewings

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gottfried

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Location: Biel/Bienne Switzerland

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Subject : Error Message Mouse Move
Posted : 8/21/2018 9:27 AM
Post #45244

Since the last Update 2T I get always this Error Message. So I can't use OT properly.
Do you already work on that issue?

Attached file : Error.PNG (4KB - 247 downloads)

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Barry Cohen

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Subject : RE: Error Message Mouse Move
Posted : 8/21/2018 9:39 AM
Post #45246 - In reply to #45244

I'm seeing no other reports of this error, & the log doesn't give us any helpful information. Can you give more details on when this error pops up? Are you able to create a new profile (File/New)? If you are, can you then chart a symbol?

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gottfried

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Subject : RE: Error Message Mouse Move
Posted : 8/21/2018 9:55 AM
Post #45248 - In reply to #45244

I've already created a new (not copied) profile. It doesn't change. When I chart a symbol I have to click away that error message then I Can continue until I open the next chart.

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Jim Dean

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Subject : RE: Error Message Mouse Move
Posted : 8/21/2018 10:03 AM
Post #45249 - In reply to #45248

Wild guess. Have you recently changed the display resolution or the monitor orientation (portrait / landscape)? Some N tools don’t always behave well with high res portrait mode, from my experience over several years. I reported it way back when but have heard nothing about a fix. So maybe the mouse is moving to a pixel location that is not being translated properly within the routine’s coded boundaries.

Like I said - wild guess.

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gottfried

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Subject : RE: Error Message Mouse Move
Posted : 8/21/2018 10:40 AM
Post #45250 - In reply to #45244

Since about 6 month I have a gamer monitor. I think I used OT the first time in Full Screen Mode. I tried now in a smaller Mode the error doesn't appear anymore. I think you are right. Thanks a lot for your wild guess.

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Jim Dean

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Subject : RE: Error Message Mouse Move
Posted : 8/21/2018 11:09 AM
Post #45251 - In reply to #45250

Hey! Great! Once in a while the wag works!

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