OmniTrader Forum : OmniTrader 2019 Technical Support : Not getting TRADE entry/exit emails anymore

You are currently browsing as a guest.
You should logon to access more features

A Self-Moderated Community - ALL MEMBERS, PLEASE READ!
Vote for Members who contribute the most to your trading, and help us moderate content within the Forums.

Current location		Thread information
OmniTrader Archives OmniTrader 2019 Technical Support Not getting TRADE entry/exit emails anymore		Last Activity 6/11/2020 8:44 AM 5 replies, 818 viewings

Jump to page : 1
Now viewing page 1 [25 messages per page]

< Previous Thread :: Next Thread >

Printer friendly version

^ Top

Buffalo Bill

Legend

Posts: 539

Joined: 10/3/2006
Location: Stafford, VA

User Profile

Subject : Not getting TRADE entry/exit emails anymore
Posted : 10/1/2019 12:15 PM
Post #46373

Using ATM with AT for over a year now, and I have email notifications turned on, it's been working great. However over the last month I have stopped getting TRADE entry and exit email notifications - last one was 6 Sept. I still get all the dis-connected/re-connected auto-trade warnings, broker disconnected/reconnected AND the 2 daily ATM "has run the to-do list" and "submitted trade" emails everyday, just not the actual entry/exit ones which are very important. I use them to track ATM perf! Esp for someone like me who is out of the country 2-3 weekdays every week it is often the only way to keep up with what ATM is doing.

***This began right after I installed the latest PR, so I'm guessing it's connected to that***

HELP

^ Top

Barry Cohen

Sage

Posts: 6338

Joined: 1/19/2004

User Profile

Subject : RE: Not getting TRADE entry/exit emails anymore
Posted : 10/1/2019 12:27 PM
Post #46374 - In reply to #46373

Nothing has changed in that area for quite a while. And from what I recall it should only send emails regarding individual trades if there was a problem where it could not place a trade for some reason or a trade became disconnected, etc.

^ Top

Buffalo Bill

Legend

Posts: 539

Joined: 10/3/2006
Location: Stafford, VA

User Profile

Subject : RE: Not getting TRADE entry/exit emails anymore
Posted : 10/1/2019 2:51 PM
Post #46375 - In reply to #46374

I got emails for each entry and exit but they came from Garwood (GX trader). I have saved all of them for the last year+.

until Sep 6th that is...

[Edited by Buffalo Bill on 10/1/2019 2:57 PM]

Attached file : 2019-09-06 19-57-07 BOUGHT 162 CERN @ 67.319383 (UXXX1676).eml (3KB - 265 downloads)

^ Top

Aaron B

Member

Posts: 19

Joined: 2/21/2009
Location: Raymond, WI

User Profile

Subject : RE: Not getting TRADE entry/exit emails anymore
Posted : 10/1/2019 2:58 PM
Post #46376 - In reply to #46373

I am with you. I had stopped getting them too... I think something changed at IB or GarWood. The fill emails came from GarWood if I remember correctly. I could not find a setting at IB that would/did solve my issue. I guess GarWood is next on my list to contact... Also, Google started blocking OT so I haven't even been getting my "Process has run and Orders submitted" emails. At least I know what I am doing tomorrow...

Aaron

^ Top

Barry Cohen

Sage

Posts: 6338

Joined: 1/19/2004

User Profile

Subject : RE: Not getting TRADE entry/exit emails anymore
Posted : 10/1/2019 3:13 PM
Post #46377 - In reply to #46375

I can't read that file. Can you attach a screenshot instead? or forward one of the emails to me directly? The AutoTrade emails would only come from AutoTrade@OmniTrader.com or from your personal email address.

^ Top

Buffalo Bill

Legend

Posts: 539

Joined: 10/3/2006
Location: Stafford, VA

User Profile

Subject : RE: Not getting TRADE entry/exit emails anymore
Posted : 10/4/2019 3:31 PM
Post #46381 - In reply to #46376

Aaron

Did you happen to call Garwood abt the email issue?

Jump to page : 1
Now viewing page 1 [25 messages per page]

< Previous Thread :: Next Thread >

Legend			Action		Notification
Administrator Forum Moderator	Registered User Unregistered User		E-Mail this thread to a friend		Toggle e-mail notification

For any problems or issues please contact our Webmaster at webmaster@nirvsys.com.