OmniTrader Forum : OmniTrader 2009 Technical Support : Re-installing after complete crash

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OmniTrader Archives OmniTrader 2009 Technical Support Re-installing after complete crash		Last Activity 12/17/2020 7:15 AM 7 replies, 1740 viewings

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Jude

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Subject : Re-installing after complete crash
Posted : 10/25/2010 2:51 PM
Post #22032

I had the 2010 update and shortly afterwards the whole system crashed and I lost all programmes running on the Windows side of my Mac, including WIndows.

I'm assuming I need to re-install OT2009 and then download the update for 2010 to get a "clean" restart?

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Barry Cohen

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Subject : RE: Re-installing after complete crash
Posted : 10/25/2010 4:16 PM
Post #22034 - In reply to #22032

You do not need to reinstall previous versions like 2009. Also, since you're reinstalling this may help you.

http://www.omnitrader.com/omnitrader/support/OT2004/forum/thread-view.asp?threadid=5019&posts=1

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Jude

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Subject : RE: Re-installing after complete crash
Posted : 11/2/2010 4:01 PM
Post #22055 - In reply to #22032

Thanks Barry,

The re-installment went well apart from Nirvana GMMA, Nirvana Darvas etc which I've installed but aren't available in OT10. Should I have downloaded them to the desktop rather than allow them to download into OT10? Do their templates need to be downloaded separately?

Cheers,

Jude

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Barry Cohen

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Subject : RE: Re-installing after complete crash
Posted : 11/2/2010 4:15 PM
Post #22056 - In reply to #22055

Check 2 things:

1. Click Help/About & make sure they're registered. If not, click Help/Registration/Get My CDKeys.

2. Click Help/Manuals & make sure the manuals got installed. If not, then the installations for them did not succeed & you'll want to reinstall those specific plugins. You can from the Get My Plugins feature or get them individually from here.

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Jude

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Subject : RE: Re-installing after complete crash
Posted : 11/2/2010 4:31 PM
Post #22057 - In reply to #22032

All appear to be registered and installed but the templates aren't available?

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Barry Cohen

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Subject : RE: Re-installing after complete crash
Posted : 11/2/2010 5:10 PM
Post #22058 - In reply to #22057

If you're referring to Chart Templates (located under Edit -> Manage Chart Templates), then you will need to recover them from your previous installation. Neither Guppy nor Darvas install any Chart Templates.

If you need to recover them from a previous install they are stored in the C:\Program Files\Nirvana\OT20##\ChartTemplates folder.

If you're referring to something else regarding templates please elaborate.

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Jude

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Subject : RE: Re-installing after complete crash
Posted : 11/2/2010 5:12 PM
Post #22059 - In reply to #22032

Previous installation was completely gone after the crash. I can get the templates from Corporate Doctor website.

Thanks again,

Jude

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Barry Cohen

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Subject : RE: Re-installing after complete crash
Posted : 11/2/2010 5:13 PM
Post #22060 - In reply to #22059

Ah ok Jude, sounds good.

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